This email inbox is monitored during regular business hours only, Monday through Thursday, 7:00 a.m. to 5:00 p.m.
If your message is received after business hours, on weekends, or on holidays, we will respond as soon as possible on the next business day.
If you are experiencing a water emergency, such as a major water leak or service interruption, please call our 24-hour emergency line at 205-625-5100.
Thank you for your patience. We appreciate the opportunity to serve you.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

You must register for our NEW payment portal using your new Account Number and CID Number found on your most recent bill.
Pay/Register Here:
https://bcwa.authoritypay.com/
Previously enrolled in AutoPay? You must set up AutoPay again in the new portal.